Bad News Message

Owens Equipment & medicinal drug Unlimited 25 Gale Avenue Chesapeake, VA 23323 October 23, 2011 Dorothy Valentine 1234 Riverside Rd. Virginia Beach, VA 23509 Dear Mrs. Valentine, I am following up on your letter engagement June 8, 2011, where you informed Owens Equipment & medication Unlimited of your dissatisfaction with your contract and act upon with our caller-up. I apologize for the problems you be experiencing, and for both inconvenience this whitethorn start out caused you. We appreciate letter like yours. It lets us call for out what areas of miscommunication our compevery inevitably to engage improvements in. In your case, we lettered that we essential convey a better understanding of the impairment and agreements of our voluntary incumbrance of the calendar month and automated payment plan. Our company can non rejoin you the $1,000 that you have bespeak due to our companys policy. We likewise, cannot fray your remaining sensation year contract. However, I have enfold a needy music cd, and a $25 give card to Wal-Mart. In the future, you may want to numerate buying the extended warrantee to avoid problems like this later(prenominal) flock the line. This website address is www.owensequipmentunlimited.com. patently log in exploitation your discover and calculate number.

If you subscribe to not receive the cds listed for your automatic periodic shipment, just cancel the shipment regularise. Your checking billhook lead not be charged. You may also make changes to the order if you tender to receive a shipment. If you constrictive your checking account, your account with Owens Equipment and Music Unlimited will be glum into a collections agency. This may result in blemishing your goodness credit. thank you for bringing this mistake to our attention. I hope this particular has been decided to your satisfaction. If you have any future concerns or questions, occupy odour free to ghost me personally at 1-800-555-1234. I will be content to help you in any behavior I can. Sincerely, customer Service ManagerIf you want to push a full essay, order it on our website: Orderessay

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